Job Opportunity: Service Coordinator – Multiple Positions/Locations (Posted 10/20/17)

Community Access, Inc. (CA), founded in 1974, is a progressive not-for-profit organization that expands opportunities for people living with mental health concerns to recover from trauma and discrimination through affordable housing, training, advocacy and healing-focused services. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 20 locations and include over 1200 units of supportive housing in three boroughs, the Howie The Harp Advocacy Center, the Art Collective, ThriveAtWork, Blueprint Supported Education, East Village Access—a PROS program, and a peer-driven Crisis Respite Center.

We are currently seeking qualified candidates for the position of


to work in our housing programs located in Manhattan and the Bronx.

Salary is low 30’s plus an excellent benefits package

Position Overview

The Service Coordinator provides support services to assigned program participants, including assisting with defining personal, vocational and educational goals. The Service Coordinator provides assistance to program participants using a person-centered model that supports individuals in their recovery, hopes and opportunities. A Service Coordinator is responsible for providing recovery oriented support services and outreach to assigned program participants; developing and assisting in implementing service plans determined by goals of program participants, including reviewing service plans with program participants, identifying progress and revising plan as needed; producing and maintaining thorough, accurate and timely documentation, including charts and documentation of interactions with program participants, services provided, important information and/or events; assisting program participants in advocating for quality care received from external service providers, including educating providers on special issues, etc.


Qualified candidates must have minimum of a high school diploma or equivalent (GED) – Bachelor’s degree, preferred; must be fingerprinted and cleared by the NYS Justice Center; commitment to recovery oriented practice; excellent oral and written communication skills; ability to maintain confidential information, as related to position; be skilled in conflict mediation/negotiation and have an assertive approach to problem solving; ability to climb several flights of stairs and travel via public transportation.

Bilingual candidates are encouraged to apply.

Interested candidates should apply via

Community Access is an Equal Opportunity Employer. M/F/D/V.

Women, People of Color and Members of the LGBT community are strongly encouraged to apply.

CA is committed to the hiring of at least 51% consumer staff, in all of its departments and programs, and at all levels of management.