The Residential Aide will be responsible for providing a variety of support services in a residential shelter setting to assist with the supervision and safety of individuals through a recovery rehabilitative focus of care.
Services for the UnderServed
305 Seventh Avenue, 10th Floor
New York, NY, 10001
- Maintain daily census and become familiar with consumer population.
- Establish and maintain appropriate staff/consumer boundaries and direct consumers to the appropriate staff or department in order to address their needs.
- Provide guidance and information to consumers around the daily activity schedule, House
- Rules, Program Policies and Procedures, Grievance Procedures, and Client Rights.
- Monitor consumer behavior to ensure compliance with House Rules, Program Policies, and Procedures.
- Monitor facility exterior and interior to ensure consumer safety, prevent damage and/or theft of agency property, and to prevent fire or other emergency/crisis situations.
- Responsible for laundering bed linens, bathroom towels, kitchens towels, and all other washable items used in the facility by consumers and staff.
- Assist consumers in the laundering of their personal clothes and items during assigned laundry times.
- Assist in meal service. Monitor consumers during mealtimes and all other activities taking place within the facility.
- May be responsible for cleaning program areas after or before usage.
- Provide guidance to consumers in proper upkeep of living quarters, personal hygiene and grooming, appropriate attire, attendance at meals, in-house vocational training, and participation in other support service activities.
- Prepare and distribute hygiene supplies and other living supplies to consumers.
- Manage clothing donations/clothing closet.
- Drive program vehicle to drop off/pick up shelter residents at appointments, housing interviews, job interviews, training sites, partnering organizations, etc. as assigned.
- Accompany shelter residents to appointments as assigned.
- Conduct periodic building and grounds inspections and make shift supervisor aware of findings.
- Respond to crisis and emergency situations and contact the appropriate authorities as needed.
- Assist House Managers with fire drills and building evacuations during emergencies and provide consumer with fire safety and prevention information as needed.
- Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings as appropriate.
- Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action.
- Maintain CPR/ First Aid Certification.
- A work schedule that includes some weekend and evening hours will be required.
- Perform other duties related to the program as delegated by the House Managers and/or Assistant Director, Facility Operations.
- High School Diploma or GED required. Associates degree preferred.
- 1 to 2 years of experience working in a large residential/institutional setting with a special needs population is required.
- Strong interpersonal and organizational skills required.
- NYS Driver’s License preferred.
Click here to apply.
SUS IS AN EQUAL OPPORTUNITY EMPLOYER