PC World published a great article today on how to remove malware from your Windows computer. In short, the steps include running your computer in Safe Mode, deleting the temporary files, utilizing malware scanners, correcting your Browswer, and recovering your files.
The free, high quality malware scanners mentioned in the article are BitDefender Free Edition, Kaspersky Virus Removal Tool, Malwarebytes, Microsoft’s Malicious Software Removal Tool, Avast, and SuperAntiSpyware.
“Microsoft has turned the process of booting into safe mode from a relatively easy process in Windows 7 and Windows 8 to one that is decidedly more complicated in Windows 10. To boot into Windows Safe Mode, first click the Start Button in Windows 10 and select the Power button as if you were going to reboot, but don’t click anything. Next hold down the Shift key and click Reboot. When the full-screen menu appears, selectTroubleshooting, then Advanced Options, then Startup Settings. On the next window click the Restart button and wait for the next screen to appear (just stick with us here, we know this is long). Next you will see a menu with numbered startup options; select number 4, which is Safe Mode. Note that if you want to connect to any online scanners you’ll need to select option 5, which is Safe Mode with Networking.”
For complete details, click here to read the full article.