It is the policy of the New York City Housing Authority to provide equal housing opportunities for all qualified residents and applicants. In the selection of families and in the provision of NYCHA programs, services or activities, there shall be no discrimination against any person on the grounds of race, color, religion, national origin, sex, disability, sexual orientation, age, familial status, marital status, partnership status, lawful occupation, lawful source of income, military status, alienage or citizenship status, or on the grounds that a person is a victim of domestic violence, dating violence, or stalking. This policy also prohibits retaliation.
This policy is in accordance with Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Fair Housing Act of 1968, as amended by the Fair Housing Amendments Act of 1988, the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008, and the New York State and New York City Human Rights Laws.
NYCHA will generally, upon request, provide appropriate aids and services leading to effective communication for qualified residents and applicants with disabilities so they can participate equally in NYCHA programs, services, or activities, including qualified sign language interpreters, documents in Braille, or other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
NYCHA will make reasonable modifications to its policies and programs to afford qualified residents and applicants with disabilities an equal opportunity to participate in its programs, services, or activities.
Persons who require an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a NYCHA program, service, or activity may contact their development management office during regular business hours, NYCHA’s Customer Contact Center at 718-707-7771, or the Department of Equal Opportunity, Services for People With Disabilities Unit, 250 Broadway, 3rd Floor, New York, NY, 10007, telephone number, 212-306-4468, TTY: 212-306-4845 from 8:30 a.m. to 5:00 p.m. Monday through Friday.
Any resident or applicant who wishes to report housing discrimination or retaliation may file a discrimination complaint (NYCHA 036.024) by contacting the Department of Equal Opportunity from 8:30 a.m. to 5:00 p.m., Monday through Friday at:
New York City Housing Authority,
Department of Equal Opportunity,
250 Broadway, 3rd floor,
New York, NY 10007,
Telephone: 212-306-4468, Fax: 212-306-4439, TTY: 212-306-4845.
Any resident or applicant may also contact any of the following federal, state or city human rights agencies listed below to report housing discrimination or retaliation:
U.S. Department of Housing and Urban Development
New York Regional Office of Fair Housing and Equal Opportunity
26 Federal Plaza, Room 3532
212-542-7519
800-496-4294
TTY: 212-264-0927
New York State Division of Human Rights
One Fordham Plaza,
4th Floor
Bronx, NY 10458
718-741-8400
TTY: 718-741-8300
New York City Commission on Human Rights
40 Rector Street, 10th floor
New York, NY 10006
212-306-7500
